News & Reviews News Wire Dispatcher shortage leads MBTA to cut service on three subway lines

Dispatcher shortage leads MBTA to cut service on three subway lines

By Trains Staff | June 20, 2022

| Last updated on February 26, 2024

Changes to Red, Orange, Blue line schedules reflect safety directives from FTA

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Massachusetts Bay Transportation Authority logoBOSTON — Federal safety directives have led to service cuts for some Massachusetts Bay Transportation Authority subway lines.

The website Streetsblog Mass reports that as of today (Monday, June 20), weekday service on the Red, Orange, and Blue lines is being reduced to weekend levels. Trains will run every 7 to 8 minutes on the Red Line (every 15 minutes on the Ashmont and Braintree branches); every 7 to 9 minutes on the Blue Line, and every 8 to 11 minutes on the Orange Line.

In a notification on the MBTA website, the agency says the changes “are the result of staffing challenges among the ranks of subway dispatchers in the MBTA’s Operations Control Center. With a limited number of dispatchers, these new timetables allow the MBTA to schedule dispatchers in compliance with Federal Transit Administration directives, and continue delivering service in a safe and reliable manner.” The changes will continue through the summer.

The FTA issued a series of safety directives to the MBTA last week [see “Federal directives order MBTA to address safety issues,” Trains News Wire, June 15, 2022]. Among them were requiring the agency to ensure dispatchers have sufficient rest between shifts, and to no longer allow workers to operate as both dispatchers and supervisors on the same shift.

The MBTA said it is “exploring multiple options” to increase its number of dispatchers, including “an aggressive recruitment campaign, offering bonuses, and potentially hiring back former dispatchers. … As soon as sufficient dispatch capacity exists, the MBTA will revert to its previous level of service.”

3 thoughts on “Dispatcher shortage leads MBTA to cut service on three subway lines

  1. Really Charles. Last I heard the Sec or Dep Transportation had little control over the staffing at the airlines or transit agencies except for setting bare minimums. The chaos in the skies and cuts in transit are the price we pay for lack of regulations and skimping on funding government much more than any current administration no matter the year

  2. The “T” has to learn a lesson. trying to cut corners and expenses is the consequence. I hope that Boston and enviorns just hit the “T” with a flood of complaints.

    1. One thing I could count on in my life was the MBTA Red Line. It’s been a billion years since I was a daily commuter (I left Massachusetts over fifty years ago)- but it’s always been there for me on trips back to the Old Sod to see family in North Quincy, Quincy Adams, or Somerville.

      Is there one single thing left in this country we can still count on? Besides our bubble headed SecTrans chasing supposedly racist freeway monster ghosts from the 1960’s, while we can’t even know if the airplane we’ve booked will show up at the gate.

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