Trains.com
You have 2 views remaining. Click here to learn about the Unlimited Membership!

Home / News & Reviews / News Wire / Amtrak now offers passengers opportunity to bid on upgrades

Amtrak now offers passengers opportunity to bid on upgrades

By Bob Johnston | February 24, 2021

'BidUp' feature available to coach, Acela Business Class customers

Email Newsletter

Get the newest photos, videos, stories, and more from Trains.com brands. Sign-up for email today!

Interior of a passenger train table
Interior of a passenger train table
Amtrak’s new ‘BidUp’ feature allows the opportunity to upgrade to Acela First Class for less than the full cost, as well as a chance to go from coach to business class on other trains. A trip from New York to Baltimore on Jan. 21, 2021, found just four passengers in First Class.

Overall intermodal traffic in North America is expected to return to growth this year as retail inventories remain low, consumers continue to spend on goods instead of services during the pandemic, and trucking companies can’t field enough drivers to meet demand.

That’s the view of a trio of TTX analysts who participated in an Intermodal Association of North America webcast on Tuesday.

WASHINGTON —Travelers with existing coach reservations on trains that offer business class, as well as Business Class passengers on Northeast Corridor Acelas, now have the opportunity to bid for an upgrade utilizing Amtrak’s new “BidUp” website.

Passengers first enter their reservation number and last name on a separate extension of the Amtrak website (https://www.amtrak.com/BidUp) to ascertain whether a bid is possible in an “eligibility” step (i.e., if the upgraded class on that train has sufficient availability). They then may make a bid on an upgrade up to two hours before departure. There is no fee to make a bid, and the company says it, “will also provide tips on how to increase the chances of winning an upgrade.”

Of course, it is always possible to purchase an upgrade in advance at the rates quoted on the Amtrak website, but if sales are light in the higher class of service, it might be possible to pay less through the bidding process. This is more likely to happen on trains carrying full-length business class cars such as all Northeast Regional trains, plus the Palmetto, Carolinian, and, Vermonter (which currently is running only between New York and Washington).

Because patronage on these trains is relatively light in all classes, the largest differential between coach and Business Class, or Acela Business and Acela First Class is likely to occur on longer journeys. For instance, it costs $97 more to upgrade to Business in advance from a typical $110 New York-Charleston, S.C., Palmetto fare, so a bid less than that might be successful. An Acela upgrade to First is usually about $75 between New York and Washington, but the spread is only $27 between the same city-pairs on most Northeast Regionals.

Midwest corridor trains operating out of Chicago have relatively limited business class sections located in one half of each train’s cafe car, so the premium seating is more likely to sell out before departure, as was the case on Lincoln Service train no. 303 from Chicago to St. Louis on Feb. 24.

“BidUp is a great way for more Amtrak customers to enjoy our premium service,” Amtrak Executive VP/Chief Marketing and Revenue Officer Roger Harris says in a press release on the new feature.

One thought on “Amtrak now offers passengers opportunity to bid on upgrades

  1. Interesting, like the airlines used to let people into first class when they boarded and there was space and they were willing to pay more. There was a TWA employee and her young son with our tour group on one of our TWA Getaway trips. She was able to get into first class at no extra charge and her son came back to get me and my friend to show us around. We finally saw what was behind the curtain. Fancy upstairs lounge on the #747 which we were on. Other than a little more leg room it looked like regular coach but with better meals and free cocktails.

You must login to submit a comment