The improvements include a new center high-level platform, which required removing tracks 2 and 3 of the four-track former Pennsylvania Railroad Main Line — the historic Great Broad Way. To make the station fully accessible, new elevators and stair towers were built, connecting a pedestrian overpass to the new platform.
The two-year project also included ADA improvements to the existing station, upgrades to parking, and track changes to provide greater operational flexibility for both SEPTA commuter trains and Amtrak’s Keystone service.
Owned by Amtrak, Paoli station is served by 25 Amtrak Keystone Service trains and the two New York to Pittsburgh Pennsylvanians on weekdays, as well as 78 SEPTA trains between 4:30 a.m. and 1:25 a.m. In 2018, 232,159 riders boarded Amtrak and SEPTA trains at Paoli. Five SEPTA bus routes also stop at the station, and there are 476 parking spaces available in two SEPTA parking lots.