The request seeks a company or companies to support implementation of the plan, which will consolidate administration in areas such as finance, information technology, labor relations, customer communications, and safety. In all, 14 areas which are currently handled by each of the MTA’s six operating agencies — New York City Transit, the Long Island Railroad, Metro-North Railroad, MTA Bus Company, MTA Bridges and Tunnels, and MTA Capital Construction — will be consolidated into a single operation covering all those agencies. [See “MTA approves reorganization plan, task force to address delays,” Trains News Wire, July 26, 2019.]
The request for proposals seeks a company or companies to support the implementation. They must have a background relating to the four major categories involved in the streamlining effort — administration and back-office support; police and safety; construction and development; and
external communications — as well as consulting, business process reengineering, and IT. They must also be proficient in working with transportation agencies and organizations with union employees.
More information on the RFP is available in an MTA press release, and on the Transformation Plan is available here.
