Trains.com

Contact Us

Welcome to the Trains.com contact us page. So that your question is directed to the proper department, we ask that you please choose from among the options below:

Trains.com staff
Steve Sweeney, Digital Editor
Lucas Iverson, Staff Writer

Our Magazine Staff Pages

Classic Toy Trains
Classic Trains
Garden Railways
Model Railroader
Trains magazine

Customer Service email address:
Customer Service

If you have a question about either your Trains.com account or a magazine subscription, including updating your personal information like street address or e-mail address, please contact our Customer Sales & Service team at the Kalmbach Media Co. Customer Service Center.


Contact Trains.com

Most questions involving Trains.com should be directed at our individual magazine staffs. For example, if you have a question about a feature on the Model Railroader portion of Trains.com, we ask that you contact the Model Railroader staff. Likewise, if you have a question about your Trains.com account or need updates made to your account, we encourage you to contact our Customer Service department with the link above.

Other helpful links

Subscribe to Classic Toy Trains magazine
Subscribe to Classic Trains magazine
Subscribe to Garden Railways magazine
Subscribe to Model Railroader magazine
Subscribe to Trains magazine
Shop for our books, downloadable PDFs, and magazine back issues.

Send your website questions and comments to our digital editor at questions@trains.com