JACKSONVILLE, Fla. — Technology firm Infosys announced it has completed a data modernization program for CSX, consolidating the railroad’s fragmented data systems into a unified cloud-based platform.
Infosys says the program is one of the largest deployments of its kind in the field of transportation and logistics. It uses Infosys Topaz, a set of services, products and platforms incorporating generative AI technologies, Microsoft Fabric (an AI-powered software-as-a-service platform) and Microsoft Purview (a system to secure and govern data.)
“Collaborating with Infosys Topaz and Microsoft has enabled CSX to fundamentally transform our data landscape,” John Maio, CSX associate vice president, enterprise data and analytics, said in a press release. “By modernizing our reporting and analytics platform with Microsoft Fabric, we’ve consolidated over 50,000 legacy reports into just 1,200 actionable insights, empowering our teams with real-time intelligence and AI-driven decision-making. This transformation not only saved us thousands of hours through automation but also laid the foundation for a data-driven culture across our organization.”
The modernization will provide significant annual infrastructure savings and establish a foundation for predictive analytics, logistic optimization, and operational intelligence, the companies said.
“Our strategic collaboration with CSX and Microsoft reflects Infosys’ commitment to helping enterprises become AI-first,” said Karmesh Vaswani, Infosys executive vice president and global head, consumer, retail, and logistics. “… This transformation demonstrates how data and AI create measurable business impact at scale.”
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